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Saturday
Dec122015

The Global Hospitality Business: Are University Hotel Management Programs in Japan Just the Latest Trend?

Date and Time: Saturday, 23 January 2016 - 2:00pm - 5:00pm
Speaker: 
Satomi Nishihara (Osaka Gakuin University)
Nozomi Iwakiri (Osaka Gakuin University)

With the Olympics on the horizon, the challenge of providing hospitality to visitors is gaining in importance. Hospitality, however, is not simply putting on a welcoming attitude. What many people do not know is that hospitality is a serious and respected field of study with a long history in Europe. European universities and colleges specialize in this multi-faceted area. Hospitality studies include business, language studies, communications, technology, finance, tourism, leadership development, sustainable development, history, nutrition, sports, and cooking. While some Japanese universities have recently moved to offering hospitality studies, the breadth and depth are clearly insufficient. This presentation will explain the basis of the hospitality business, the lessons that the European model offers, and the practicalities of how students can pursue a career in this important business. The presenters will provide their firsthand experience in this field, both as students in Europe and later as professionals in several countries, but specifically in the United Arab Emirates.

Satomi Nishihara is a Lecturer of Hospitality Management in the Business Administration Department of Osaka Gakuin University. She is currently working on research which links sustainable tourism with hospitality. Nishihara credits her current interest to her high school studies in College Alpin International Beau Soleil in Switzerland, an international boarding school. She attended Middlesex University in London, and École Hotelier de Glion (Glion University). After graduation she gained experience in both small family-owned hotels as well as 5-star international hotels in Europe, the Middle East, and Asia. Before returning to Japan a few years ago, she was Sales Manager at the Grand Hyatt Dubai holding responsibility for the local Japanese market and for East Asian corporate accounts connected to the leisure business.

Nozomi Iwakiri is the Executive Assistant for the Language Education Institute of Osaka Gakuin University. She graduated from Institut Hôtelier César Ritz in Switzerland and trained at Grand Hotel Zermatterhof, a high-end Swiss hotel. Her professional experience includes work in international hotels in the United States and the Middle East. She was part of the VIP team at the Grand Hyatt Dubai in the United Arab Emirates, and a member of the cabin crew of Etihad Airways, the national airline of UAE.

There will be a dinner party after the session at a restaurant. Reservations required by Wednesday, Jan. 20, by contacting fujimotodonna@gmail.com .

This event is co-sponsored by Osaka JALT and SIETAR Kansai.

Location: 
Takatsuki Shiritsu Shogai Gakushu Center, 3rd floor, Room 1 (10 minutes walk from JR Takatsuki station or Hankyu Takatsukishi station)
Fee for JALT members: 
Free for JALT and SIETAR members and students
Fee for one-day members: 
500 yen
Contact or Queries: Email contact form

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